Lumex Nutrition Subscription Plan Policy

Overview

Our subscription plan is designed to ensure you never run out of your favourite Lumex Nutrition Pumpkin Seed Oil Capsules. By signing up to a subscription, you agree to the terms outlined in this policy.

How It Works

When you purchase on a subscription basis, you will receive your Pumpkin Seed Oil Capsules on a recurring basis at the frequency selected at checkout. Your payment method will be charged automatically at each renewal interval.

Billing

• Your first payment is taken at the time of purchase.
• Subsequent payments are taken automatically at your chosen renewal interval (e.g. every 60 days).
• You will receive an email notification before each renewal so you are aware of upcoming charges.
• All prices are displayed in GBP and include applicable taxes.

Minimum Commitment

All subscription plans require a minimum commitment of two billing cycles. This means that one rebill must be completed before a cancellation request can be processed. Cancellations requested before the first rebill has been completed will take effect after that rebill has been charged.

How to Cancel

To cancel your subscription, please contact us at lumexnutrition@gmail.com with your order number and cancellation request. Please note:

• Cancellation requests must be received at least 48 hours before your next scheduled renewal date to avoid being charged for that cycle.
• Once your minimum commitment (one rebill) has been fulfilled, your subscription will be cancelled and no further charges will be taken.
• You will receive a confirmation email once your cancellation has been processed.

Pausing Your Subscription

If you would like to pause your subscription rather than cancel, please contact us and we will do our best to accommodate your request.

Refunds

Refunds on subscription orders are handled on a case-by-case basis. If you have received a damaged, defective, or incorrect product, please contact us as soon as possible so we can resolve the issue for you.

Refunds will not be issued for renewal charges where a cancellation request was not received at least 48 hours prior to the renewal date.

Changes to Your Subscription

To change your delivery address, payment method, or renewal frequency, please contact us at lumexnutrition@gmail.com with your order number and the details you would like updated.

Contact Us

If you have any questions about your subscription, please don't hesitate to get in touch:

Email: lumexnutrition@gmail.com Website: lumexnutrition.com